|Geral||Acesso para cadeira de rodas, Ar condicionado, Armazém disponível, Bar/Lounge, Berço disponível, Caixa eletrônico, Check-out express, Cofre, Estacionamento (cobrado a parte), Não-fumante, Quartos para não-fumantes disponíveis, Recepção 24 horas, Restaurante, Serviço de quarto|
|Atividades||Academia de ginástica, Aluguel de bicicletas|
|Serviços||Centro de negócios, Serviço de concierge, Serviços de lavanderia|
|Internet||Internet, WiFi (grátis)|
|Política||pets permitidos||Pontos turísticos||
Avaliações dos hóspedes
|Ler todas as avaliações de Booking.com|
Classificações em estrelas
Bom, 366 avaliações disponíveis na web
|Vida Noturna||100% |
|Simpatia||94% acharam o |
|Áreas||Boas áreas. 85% dos hóspedes gostaram do hotel.|
|Limpeza do hotel||85% consideraram |
|Recepção||78% afirmaram que |
|Velho/Novo Quarto||Para 52%, os |
|Edifício||Edifício pouco agradável. Teve 54% de menções negativas.|
|Café da manhã||56% ficaram |
|Internet||A Internet é fraca. 59% fizeram comentários negativos.|
|Tamanho do quarto||80% afirmaram que |
|Ler todas as avaliações de Booking.com|
The new renovations, furnishings, etc make the hotel appear fresh and clean. Free internet was a pleasant surprise.
The room was very small and had a rather quirky setup, as did the rest of the property. The level of service was lacking for a supposed four-star property.We found the overall level of service to be lacking -- no welcome upon arrival, no staff available to assist with several pieces of luggage, and a general indifference from the staff we did encounter during our stay. The hotel was renovated and re-launched with a new name not long ago and this was a disappointing first impression.
The staff was excellent. Everyone went above and beyond to make sure all our needs were met. We were in a crisis situation and they could not have been nicer to us. It was a pleasure to stay there even under difficult circumstances.
No.The room was nicely decorated and clean. It was very well located.
The location was fantastic-located just around the corner from TD Garden. The staff was fantastic.
The only thing (which was very minor) was that the lock on the bathroom door did not lock. Other than that, everything was perfect.We arrived at the hotel at 10 a.m. and they let us go right to our room. When checking out, we were given a late check-out and they graciously held our bags for us until we were ready to go to the airport for a 7 p.m. departure. The staff was also very informative and helpful with directions/suggestions (it was our first visit to Boston). I will definitely return to this hotel in the future. Great experience and would definitely recommend it.
Location to hospital where I needed care New & refurbished - clean
See comment belowRoom was very small & had open 'pipe' to outside frigid temps. blowing in. Had to plug it & cover it with towels & robes! Very drafty around 'new' windows. No towel racks so had to throw towels over top of shower stall. Reported huge air 'leak' to staff who were surprised to hear that.
The Bed and the bathroom
The Bar, lack of breakfastexpand the guest areas services
I love this hotel ! The room was unique, the walk in shower stall was great and everything was immaculately clean.
NoI could not have been more pleased with this hotel. Cleanliness is a priority with me and I was pleasantly surprised (that never happens). The bed was comfortable and our room had a pull out sofa that my son said was actually pretty comfortable. Our room had a small refrigerator inside one nightstand cabinet and a small safe inside the other. I will definitely return to this hotel.
While doing the trolley tour around the city 3 hours after we checked out, my husband and i realized we left our ipad tablet inside the room..went back to get it back and housekeeping staff said they didnt see anything.Liar!.disappointed!Management saud they're gonna do everything to give it back to me; theyll said theyll fix it with their insurance. Whatever happened to HONESTY???
Everything I love this place and the location.
NothingClean, staff great.
location was great
didn't like being woke up at 8:30 to clearn the room, but understand.